We aim to provide the highest possible standard of care to our patients. We aim to comply with all regional and national care standards.

Please find below a list of patient information documents and policies. If you can't find what you're looking for, please contact us.


This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research.  Opt out forms should be submitted by 1st September 2021.  Forms submitted after this date will have the opt out applied prospectively and not retrospectively.

Opt Out Form


Information on accessing your GP online records, and an application form, are available to download below:

Patient Guide to Online Access to Records       Patient Online Access to Records Registration Form


East Sussex County Council have recently put together a Bereavement Guide that provides much needed information to those having to deal with the practical matters following the death of a relative or friend.

Bereavement Guide


Cancer Research UK have produced two videos providing advice if you have any worrying symptoms...

Key signs and symptoms of cancer

I have symptoms of cancer. What should I do during the coronavirus outbreak?


GDPR Privacy Notices

Hailsham Medical Group - Information for patients explaining how your data is being processed to support vital coronavirus (COVID-19) planning and research.

Hailsham Medical Group Call Recording Policy

Hailsham Medical Group Privacy Notice - Care Quality Commission

Hailsham Medical Group Privacy Notice - Direct Care

Hailsham Medical Group Privacy Notice - Emergencies

Hailsham Medical Group Privacy Notice - Employees

Hailsham Medical Group Privacy Notice - National Screening Programmes

Hailsham Medical Group Privacy Notice - NHS Digital

Hailsham Medical Group Privacy Notice - Payments

Hailsham Medical Group Privacy Notice - Public Health

Hailsham Medical Group Privacy Notice - Research

Hailsham Medical Group Privacy Notice - Risk Stratification

Hailsham Medical Group Privacy Notice - Safeguarding

Hailsham Medical Group Privacy Notice - Summary Care Record


If you wish to make a complaint, please use the appropriate form which is available here.  When complete, please email to esxccg.g81059info@nhs.net for the attention of the Practice Manager.

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