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Welcome to Hailsham Medical Group 

Welcome to the website of Hailsham Medical Group, a General Practice Surgery located over two sites in Hailsham, near Eastbourne in East Sussex, England.

This surgery website is used to present all of our patients with up-to-date news and information about our practice. We will keep it current with any developments and other details that we feel are relevant to you.

Hailsham Medical Group is part of your NHS, and with this website we aim to provide up to date, and accurate details regarding the surgery (staff, appointments, news), and helpful information with queries that you may have (repeat prescriptions, treating common illnesses).

In our contacts section, you will find contact details for the surgery itself, as well as for some related NHS facilities in the Sussex region.

If possible, please submit your prescription requests through Patient Access, the NHS app,  or your preferred online provider.

As we head deeper into the first winter of the pandemic with no lockdown, the number of people with colds and other viruses has risen sharply. Children are mixing at schools and nurseries and adults in the workplace and socially. Colds, flu, stomach viruses and COVID are all spreading. 

It can be a worrying time for the parents of young children, particularly the first-time parents who have not really had to deal with this before. 

We have put together some resources to help you whenever your child is unwell. It will give guidance on when it is necessary to seek medical help and give you the confidence to manage most minor conditions yourselves. 

 Cases of COVID in Hailsham are high at the moment. Symptoms of COVID, flu, viral gastroenteritis (stomach bugs) and sore throats are all very similar - so we recommend getting a PCR test as soon as possible if you or your child has symptoms. Remember lateral flow tests are only for screening people who don't have symptoms for example in schools or in the workplace. 

 Please bear in mind that we need to keep our vulnerable patients safe when they attend the surgery and we need to keep our staff infection free so that they can continue to work. Please bear with us when our patient service team or clinicians recommend a PCR test or when they suggest that an alternative to a face-to-face appointment may well be the safest way forward for everyone.

What 0-18

When should I worry?

The Little Orange Book

NHS Coughs, Colds and Ear Infections in Children

Managing children's coughs, colds, sore throats and ear infections (YouTube)

Engage Consult

With Covid-19 meaning we can only see patients in the surgery if absolutely necessary, we'd urge you to use Engage Consult, our online consultation system to tell us about your problem, request medical advice, prescription queries, medical certificates, or ask an admin question.

Any clinical requests submitted before 11am, will be dealt with the same day within surgery hours (8am-6:30pm). Any admin queries submitted before 11am, we aim to reply within 48 hours. This short video will explain more about Engage Consult.

At the moment, demand may mean this could take longer so please don’t contact us until the following day if we haven’t responded to you, unless you are getting worse.

PLEASE NOTE any digital image submitted as part of an online consultation will be stored within your clinical notes.

How to sign up for Online Consultations

How to send an Online Message

A Guide for Carers

Are you struggling with your mental health?  Click here to download information about Health in Mind, the free NHS Talking Therapies service for all East Sussex residents over 18.

The up-to-date opening hours for the Sexual Health Clinic are:

Sexual Health Clinic

Community Connectors

Community Connectors works in partnership with GP Practices across Hastings & Rother, and Eastbourne, Seaford & Hailsham, supporting you to improve your health and wellbeing.

We help you to develop personalised and practical solutions to everyday issues.

Read about how we can help you here

Southdown Mental Health


(Site updated 25/07/2022)
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