Prescriptions

Request a repeat prescription

Patients on regular medication will require repeat prescriptions and for a safe and speedy service, repeat prescriptions are computerised. Your doctor will have entered onto the computer what medication you are taking and each time a new prescription is issued, a new request form is also generated for you to make your next request.

To ensure that you do not run out of your medication please allow at least FOUR working days (96 hours) for your prescription to be processed. (Sometimes there are longer delays outside of our control at the pharmacies and due to manufacturing problems)

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Order Online with Patient Access

You can order your repeat prescription online using Patient Access

Patient Access Logo

You can order your repeat prescription online using Patient Access.

The simplest and quickest way to order your repeat medication is by using Patient Access which links directly to your Prescription record at the Practice.

ORDER ONLINE

Image of man accessing Patient Access
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Use the NHS App

Hailsham Medical Group would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.

DOWNLOAD THE NHS APP

Image of the NHS App

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Online Form

If you're not registered with Patient Access, you can use our online form

If you do not have a Patient Access account, you can still order your repeat prescription via our online Repeat Prescription form. No account required.

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Using Paper

This method should only be used if you have no alternative.

The alternative way to order your medication is to put this in writing. We do not take requests for repeat prescriptions via the telephone or text, for medico-legal reasons, as errors can occur in verbal communication.

  1. Either deliver or post your Repeat Prescription Form to the surgery.
  2. Tick the items you require on the request form and if you have more than one medication please try and order all items at the same time.
  3. If you have mislaid your Repeat Prescription Form, please write down your full name, address and date of birth, and list the medication you require.
  4. Clearly indicate to which pharmacy you would like the prescription sent on your request form/letter.

If you have any problems please telephone the surgery between 10am - 12pm and 2pm - 4pm when the Prescription phone lines are open.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist.  This means you won't have to visit the surgery every time you need more medicines. 

 Further Information